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Shipping Policy

Enjoy Seamless Shopping with Palazzo Pitti

At Palazzo Pitti, we're committed to enhancing your online shopping experience with our convenient and speedy delivery service. For every purchase exceeding R3000, we offer complimentary delivery nationwide, ensuring your selections arrive at your doorstep without any additional charge.

Our Trusted Courier Partners

To guarantee a smooth and efficient delivery process, we partner with leading courier services, including The Courier Guy. These partnerships help us ensure that your orders are handled with care and delivered in a timely manner.

Delivery Timeline

  • Standard Delivery Time: Expect your order to arrive within 2-4 working days. We strive to meet these delivery times for every order.
  • Extended Delivery Times: In the rare event of a delay due to unforeseen circumstances, we will promptly notify you of the adjusted delivery schedule.
  • Follow-Up: If your order hasn't arrived after 7 days and you haven't heard from us, please don't hesitate to get in touch at We're here to assist with any concerns or questions regarding your delivery.

Simplified Shipping on Premium Orders

With Palazzo Pitti, high-value orders always enjoy the perk of free shipping. It's our way of saying thank you and adding value to your shopping experience. For orders above R3000, the delivery fee is on us, covering every corner of South Africa.