Will I receive the same product that I see in the picture?

Yes you will receive the same product pictured, should there be any issues you will be notified before your product is shipped from our store.

Should you not be satisfied with the product you have received please notify us and we will resolve the issue amicably.

Where can I view my sales receipt?

Once your order has been placed successfully through our website, we will send you an email confirming what you have ordered.

Once we are done processing your order, we will send you a second email prior to your order leaving our store.

You can log-in to your account on the website that you created when you made the purchase to retrieve previous sales receipts.

How can I return an item?

We have a returns policy listed on the website policies.

Please read the returns policy before returning a product, while we process returns it is important to ensure that all terms and conditions are met.

Will you restock items indicated as “out of stock?”

Unfortunately, we stock premium brands that are limited in stock, some of our items are seasonal therefore we cannot restock most of the items we sell.

If you have any brands you would like for us to consider, please complete the form with your suggestions.

Where can I ship my order?

At the moment we only ship within the borders of South Africa.

International travellers may buy product online and collect instore when they travel to South Africa

Do you do Lay-bys

Yes, but they can only be done at the store